Selecting Services and Requesting a Quote

• Browse and select your preferred venues and services, then add them to your cart.
• Request a quote for your selected items. ar, obscene, hateful, or racially or ethnically offensive.

Receiving and Negotiating the Quote

• The vendor will review and update the quote, which will be sent to you and displayed in your customer portal.
• You can negotiate the total cost using the chat function in the customer portal.
• Required taxes will be added and shown as a separate line item in your total cost.

Finalizing the Quote and Making Payments:

• Once the final price is agreed upon, the vendor will send an updated quote.
• You will have 48 hours to pay a initial deposit(30% of the total amount)to confirm your reservation, which will be sent via email.
• If the event is scheduled within 7 days of initial deposit you will be required to make full payment.
• The remaining balance is due 72 hours before the event and can be paid through the customer portal using payment cards.
• After full payment is processed, you will receive a second confirmation email with detailed information about your venue and services.

Cancellation and Refund Policy:

Full Refund

• Cancel your reservation within seven days of paying the initial deposit to receive a full deposit refund as long as your event date is not within seven days of the cancellation date. Initial deposit will automatically captured after 7 days on initially payment. Initial deposit will also be captured if event date is less then 7 days from current date.

Partial Refund:

• If your cancellation is not eligible for a full initial payment refund as per the full refund policy stated above and the cancellation was made 72 hours before the event or eariler, you will receive a 50% refund of the total initial deposit amount. Any payment above the initial deposit will be returned in full. aptured if event date is less then 7 days from current date.

No Refund:

• Cancellations made less than 72 hours before the event will not be eligible for a refund, and the customer will be liable for full payment.

We hope this information helps you navigate our payment and cancellation processes smoothly. If you have any questions or need further assistance, please don't hesitate to contact our support team.